TechCare™ by AVLS

TechCare™ is AVLS’s support and maintenance service for audio-visual and IT systems.

It supports both ongoing service arrangements and individual service needs, helping systems continue to operate reliably long after installation.

WHAT WE SUPPORT

TechCare focuses on keeping systems stable and usable:

Preventive maintenance and system checks
Audio, video, and control calibration
Software and firmware review
Troubleshooting, diagnosis, and repair

Support can be provided through a service agreement or a single service request.

SERVICE & MAINTENANCE AGREEMENTS

For clients who prefer planned and consistent support, TechCare offers service and maintenance contracts that may include:

Scheduled preventive maintenance
Defined response times
Service records and reports
Ongoing system care planning

These are commonly used for larger or multi-room installations.

AV-IT-AWARE SUPPORT

Modern AV systems often run on the network. TechCare supports:

AV-over-IP and IPTV systems
Control and automation platforms
Multi-room or multi-site environments
Coordination with in-house IT teams

Support considers both AV performance and network stability.

THE TECHCARE TEAM

TechCare is delivered by AVLS technical teams trained to support integrated AV-IT systems.

Our technical personnel follow established service practices and work closely with AVLS engineers to ensure systems are supported with care and consistency.

TechCare teams are supported by training, certifications, and manufacturer-recognized competencies relevant to the systems they maintain.

GET IN TOUCH

Need Support or Planning Ahead?

Talk to us about TechCare service options or a specific system concern.
Please fill out this form and our team will get back to you via email.
We aim to respond in 24 hours.